October 23-24, 2012
Two Courses in One Package
Global Business Standard Philippines launches it's first ever Seminar as a 2 in one seminar package on October 23-24, 2012 (Tuesday to Wednesday).
Your Distinguised Speaker: Dr. Jose C. Gatchalian
Day 1 - "Conflict Management & Resolution"
Day 2 - "Principled Negotiations"
Early Bird Rate: Php7,950.00
Group of FOUR or MORE persons less P 500.00 / person
(Inclusive of am /pm snacks, lunch, learning materials and certificate of attendance)
Venue:
6th FLR, Armstrong Function Room, Quest Hotel & Conference
Center - Cebu, Archbishop Reyes Avenue, Cebu City, Philippines.
Our Distinguished Speaker -
Dr. Jose C. Gatchalian
Chairman - Quality Partners Co., Ltd
Day 1 - Conflict Management and Resolution (Oct. 23, 2012)
Course Rationale:
Conflict is a fact of life. It is hardly possible to grow up in a family, live in a community, attend school, work in an organization,or actively participate in the world - without experiencing disputes. Conflict is a tension, a clash, a competition between two or more interests, ideas, values, opinions, styles, resources, status, power or preferences - between individuals, or among groups, organizations & states. In organizations, conflict can be contained, managed and resolved. But if it is allowed to grow and fester, the quality of work and work relations can deteriorate and seriously affect the viability or progress of an undertaking.
Course Description:
The course can be divided into the following modules:
- Fundamentals and Framework, which shall focus on providing underlying concepts on the nature of conflict, its levels and processes of dispute resolution;
- Integrative Exercises, utilizing simulation games to better understand conflict and tools and approaches that may be applied for conflict management and resolution.
Course Objectives:
At the end of the course, it is expected that the participants will have obtained:
- A better understanding of the factors affecting crisis or conflict situations and will have enhanced basic knowledge and skills pertaining to conflict management and resolution.
- Greater readiness to apply the concept, approaches, and techniques of alternative dispute resolution in managing and resolving disputes that occur in workplace situations.
Methodology: The course shall utilize a combination of lecture-discussion, structured learning exercises and workshops (within the limited time allotment). For learning effectiveness, a one-day in-house program is ideal.
Participants: Managerial officials, key leaders and decision-makers (particularly, members of negotiating panels in union/management bargaining) in the organization. Other participants can include HR and other staff officials interested in conflict management and in being mediators, facilitators and/or trainers and related staff.
Day 2 - Principled Negotiations (Oct. 24, 2012)
Course Rationale:
Principled Negotiations is an approach to harmonious and quality work relations, by way of avoiding or resolving debilitating conflict in organizations. A growing number of actual examples can be cited to illustrate this concept and practice in the context of the workplace situation, and as applied particularly to union-management relations. Experiences cited can provide valuable lessons and insights, where negotiators learn how to avoid unintended and unnecessary break-offs in real bargaining situations. For mediators, facilitators and negotiators preparing for collective or other bargaining situations in the future, the approach can help pave the way towards more effective and mutually satisfying negotiations.
Course Description:
The course can be divided into the following modules:
- Principled Negotiations (as an alternative dispute resolution strategy), with focus on approaches & methods to harmonize and resolve workers/management conflict at work;
- Integrative Exercises, utilizing simulation games to better understand conflict and tools and approaches that may be applied for conflict management and resolution.
Course Objectives:
At the end of the course, it is expected that the participants should have gained:
- Greater readiness to apply the concept, approaches, & techniques of Principled Negotiations, and particularly in arriving at win-win solutions and agreements to stabilize workplace relations.
- Valuable insights and virtual experience through active participation interaction, in -
- Setting up a common framework for effective dispute management and resolution.
- Exploring opportunities for joint cooperation to enhance quality and productivity.
- and promoting harmonious and quality work relations by preventing or lessening conflict.
Methodology: The course shall utilize a combination of lecture-discussion, structured learning exercises and workshop/group discussions (within the limited time allotment). For learning effectiveness,an in-house program for a whole day is ideal.
Participants: Managerial officials, key leaders and decision-makers (especially members of negotiating panels in union/management collective bargaining) in the organization. The optimum number of participants can include Human Resource and other staff officials interested in conflict management and in becoming mediators, facilitators and/or trainers and related staff.
